Store Policies

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms sales are final. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

PURCHASING FIREARMS ONLINE

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

CHANGING, MODIFYING, SUBSTITUTING ORDERS

We like to serve customers best as possible and we understand that mistakes can happen. If you have placed an existing order and want to change it we can help you with that. The process is as follows: orders that need modified will be cancelled and the customer will be refunded the full amount minus a $10 charge via gift card. Once the customer receives the refund they can replace the order on the website. Green Monstah Firearms, LLC WILL NOT place the order for the customer due to fraud and sensitive information that gets exchanged in transactions. At this point the transaction lead times have restarted.

RETURNS & CANCELED ORDERS

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging. Cancelation of online orders will incur the 25% restocking fee, no exceptions.

Please note that we do not permit the return of the following products:

  1. Special orders (i.e. products at the warehouse) and products that are custom configured to your specifications.
  2. ALL Pre-Owned, Used, Military and Consignment items are sold "As Is", and are not returnable.
  3. Products that have been installed or used after receipt.
  4. NFA items that require ATF Transfer after the start of paperwork.
  5. Illumination devices, electronics, optics and night vision equipment.
  6. Any firearm or ammunition.
  7. Any firearm parts such as AR lower parts kits, upper parts kits, etc.
  8. Any wearable items such as holsters, shirts, etc.
  9. Any training course. Contact Shadow Hawk Defense for more info

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

Accessories may be returned for a full refund within 30 days of purchase by providing proof of purchase receipt. Item must be in unused condition and factory original packaging and accessories must be in like new condition.

ORDER FULLFILMENT

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 14 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx. Our Flat rate shipping policy only qualifies for the lower 48 states. We currently do not offer shipping to states outside the lower 48 and international. If an order is placed outside of the stated perimeters it will be cancelled and issued a restock fee. Orders cannot be processed and will be flagged as fraud if the billing and shipping address DO NOT match. Orders will then be replaced via gift card to place the order correctly. IF an order is for a serialized item or firearm the system will dictate it as such and it will be sent to the chosen FFL. DO NOT put the FFL as the shipping address.

AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required and sales on these items are final. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. Customers are responsible and must follow all local, state and federal laws. Please research before ordering if you are unsure about your local laws.

LAYAWAY POLICY

All Sales are final, no exchanges or refunds once the layaway has commenced. Only one firearm can be put on layaway at a time. There is a $15 layaway fee added upfront to the purchase and the down payment is 25%. You must make at least one payment each month. You do not have to take the full 90 days and there is no fee for early payment. Layaways cancelled at any time for any reason will be subject to a penalty fee equal to 25% of the total sale price (i.e. the initial deposit). Layaways not paid in full within the 90-day period will be cancelled and all paid amounts will be forfeited. In the event of an ATF Form 4473 denial, a $60 denial fee will be assessed in addition to the 25% penalty fee.

FIREARM ORDERING POLICY

If you would like to purchase a Firearm from us that is not normally carried in our store, but that is stocked at the warehouse, a minimum deposit of 50% is required. If the firearm is a Special Order that is not stocked by us in any capacity, it must be paid in full. Should you cancel your order of a stocked firearm, a restocking fee of 25% of the firearm's total price will be charged. If the cancelled firearm is a Special Order, a cancellation fee of 50% of the firearm's total price will be imposed. Should your transfer be denied by the ATF, the same fees will be imposed, plus a $60 background check denial fee.

Firearms are required to be picked up within 30 days of initial notification by Green Monstah Firearms, LLC. After 30 days, a storage fee of $5 per day will be imposed. Exceptions may be made on a case-by-case basis. Should the storage fees accrue more than fifty percent of the sale price of the firearm, the firearm will be subject to forfeiture and resale. Should the resale of the firearm total more than the accrued fees, you will be refunded the difference.

Example: Firearm purchase price is $500. Storage fees are $250. Restocking fee is $125. Total fees are $375. Firearm resells for $500. Your refund is $125. For more information about this policy, please contact us.

ONLINE PRICE & DESCRIPTION ERRORS

Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Green Monstah Firearms, LLC will be the final arbiter of discrepancies in the online catalog.

TRANSFER OF FIREARMS PURCHASED FROM ANOTHER FFL

We are more than glad to provide your online/out-of-area firearms dealer a copy of our FFL to facilitate the transfer to you. We will only provide our FFL certificate directly to the shipping FFL, unfortunately we can not provide you with a copy. Our transfer fee is $30. For military (including veterans), fire, ems, and police, the fee is $15, (valid ID is required). The transfer fee will be waived if a purchase of $100 or more is made in store at the same time as the transfer pick up. Should you be denied by the ATF, the NON-REFUNDABLE Denial Fee is $60. We will attempt to contact the Shipping FFL for a return of the firearm, however any refund requests must be made between the purchaser and the seller. Green Monstah Firearms, LLC will not provide any type of refund for a firearm not purchased from us.

Upon receipt and processing of a firearm, Green Monstah Firearms, LLC will attempt to contact the purchaser with with whatever phone number is provided by the seller. Green Monstah Firearms, LLC is not responsible for a sellers failure to provide the buyers information.

Firearms are required to be picked up within 30 days of notification to buyer by Green Monstah Firearms, LLC. After 30 days the firearm will be moved to a long-term storage vault and a storage fee of $5 per day will be imposed. Exceptions will be made on a case-by-case basis.

Should the sending FFL decline the return and your storage fees have exceeded 50% of the value of the firearm, your firearm will be subject to forfeiture. The buyer will be sent notification via FEDEX with legal notification of forfeiture. In order to take posession of the firearm, the buyer will have to pay all storage fees as well as the standard transfer fee.

***UNCLAIMED FIREARMS/AMMO!***

30 days after a firearm / ammo arrives we will charge a fee of $5 per day for storage. After 6 months the firearm is forfeited and will be sold to cover cost. This does not apply to people with NFA transfers, deployed military or individuals who made arrangements beforehand etc.

CONDITIONS OF USE

Use of the Green Monstah Firearms, LLC website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

AFFIDAVIT OF CUSTOMER

  • I am not an unlawful user or addicted to any controlled substance.
  • By selling or delivering ammunition to me, Green Monstah Firearms, LLC is not violating any state or local law or ordinance.
  • I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
  • I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year.
  • I am not a fugitive from justice.
  • I am currently not subject to a restraining order of any kind.
  • I have not been adjudicated as a mental defective and I have not been committed to any mental institution.
  • I am not an illegal or unlawful alien.
  • I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions.
  • I am not currently less than twenty-one (21) years old.
  • I have not renounced my U.S. citizenship.

INDEMNIFICATION AND AGREEMENT TO DEFEND

I fully agree that if any of my representations when making purchases under the Terms of Sale are incorrect or if I fail to comply with these Terms of Sale, then I will indemnify, defend, save harmless, and release .com and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from my purchase from Green Monstah Firearms, LLC.

I fully agree that by placing my order, I release Green Monstah Firearms, LLC from any and all liability arising from or related to the products I purchased from Green Monstah Firearms, LLC, including (but not limited to) my or anyone else use of the product, my or anyone else’s storage of the product, and my or anyone else’s handling or transportation of the product, and I agree to indemnify, defend, save harmless, and release Green Monstah Firearms, LLC and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from the products I purchased from Green Monstah Firearms, LLC.

CLASS ACTION WAIVER

You expressly agree that any dispute resolution proceedings, including but not limited to, litigation, arbitration, and mediation, will be conducted only on an individual basis and not in a class, consolidated, or representative action. By making this express agreement, you acknowledge and affirm that this is a knowing, voluntary, and permanent waiver of any right to bring federal, state, or local claims as any part of, or on behalf of, any class or any other individuals, before a court or other tribunal.

TRADEMARKS

Green Monstah Firearms, LLC and other marks indicated on our site are trademarks owned exclusively by Green Monstah Firearms, LLC. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Green Monstah Firearms, LLC, in any manner that seeks to disparages or discredit Green Monstah Firearms, LLC or in any manner that may cause confusion among our customers.

COPYRIGHT

All content on this website is the exclusive property of Green Monstah Firearms, LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.

PROTECTING YOUR ACCOUNT

Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

PRIVACY STATEMENT

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:

info@greenmonstahfirearms.com

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

LICENSE AND SITE ACCESS

Green Monstah Firearms, LLC grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Green Monstah Firearms, LLC. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Green Monstah Firearms, LLC. You are prohibited from using meta tags or any other hidden text utilizing Green Monstah Firearms, LLC name or trademarks without the express written consent of Green Monstah Firearms, LLC. Any unauthorized use of this websites voids the limited license granted by Green Monstah Firearms, LLC.

CONTENT SUBMITTED BY SITE USERS

If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Green Monstah Firearms, LLC and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Green Monstah Firearms, LLC or its affiliates for all claims resulting from content you supply. Green Monstah Firearms, LLC reserves the right to remove any content at our sole discretion.

LIMITATION OF LIABILITY

This site is provided by Green Monstah Firearms, LLC on an "as is" and "as available" basis. Green Monstah Firearms, LLC makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of [www.domain.com] is at your own risk. Green Monstah Firearms, LLC cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Green Monstah Firearms, LLC will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

REDEMPTION OF FREE PRODUCT AND COUPON OFFERS

From time to time, Green Monstah Firearms, LLC offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page or announced via other means of communication in conjunction with the promotion of the Green Monstah Firearms, LLC product collection, including radio and TV broadcasts, internet forums and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Green Monstah Firearms, LLC, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair.

APPLICABLE LAW

By visiting Green Monstah Firearms, LLC, you agree that the laws of the state, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Green Monstah Firearms, LLC.

CHANGES IN POLICY

Green Monstah Firearms, LLC reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.

Green Monstah Firearms, LLC is a licensed busines that complies with all applicable State and Federal laws. All products and persons associated with Green Monstah Firearms, LLC comply with State and Federal restrictions.

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